Shipping

Processing time
All our ceramic items are carved by hand. Therefore they are MADE TO ORDER. The time I need to prepare an order for shipping varies (2-5 weeks). For details, see individual items.

  

Estimated delivery times:

  • Canada, United States, North America: up 10 working days;
  • Europe: up 10 working days;
  • Australia, New Zealand and Oceania: up 15 working days.

*I'll do my best to meet these shipping estimates but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.

  

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Purchasing before big Holidays

Please note that prior to holidays the post offices almost in all countries are overloaded and the parcel delivery time sufficiently exceeds the normal delivery time.
  
Please do not leave the purchase of gifts for your beloved ones until the last minute. Place your orders in advance.

I am not responsible for the work (delays, strikes, etc.) of the post offices of the sending and receiving countries.